Regular price
€99,00
Regular price
€99,00
Sale price
Unit price
per
Shipping calculated at check out.
In stock
- Risposta presa in carico ticket: 1 hour
- Intervention and resolution: 24/48 hours
- Ticket opening methods: email, WhatsApp or Reserved Area
Always healthy
Always healthy
We take care of the daily maintenance of your website: we fix bugs, update functions, and ensure everything runs smoothly. In essence, we resolve small and large technical glitches before they can ruin your customers' experience.
Assistance without borders
Assistance without borders
If you sell abroad or want to start doing so, we help you keep all settings for international markets active and correct. We handle issues with currencies, shipping, and languages for you, making your store reliable worldwide.
You sell, we'll take care of the rest
You sell, we'll take care of the rest
It's a "worry-free" service: you don't have to learn how to program or configure complicated technical aspects. You delegate the technical management of Shopify to us and sleep soundly, knowing that there's a team of experts ready to act on your every request.
Agenzia Partner
Shopifacile è Shopify Partner ufficiale
Esperti in migrazioni da Prestashop, Magento e WooCommerce. Progettiamo il tuo successo su Shopify.
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Service Description
-
Keep your Shopify store updated, secure, and performing optimally. Choose the professional assistance package that best suits your needs and delegate the technical part to us.
🛡️ STANDARD
- Email Ticket Support
- Shopify App Updates
- Security Monitoring
- Response time: 48h
🚀 GOLD
- All Standard package features
- 2 hours of technical interventions/month
- Speed optimization
- Response time: 24h
💎 PLATINUM
- All Gold package features
- 5 hours of technical interventions/month
- Monthly Strategic Consultation
- Priority Support (WhatsApp/Call)
What our assistance service includes
- ✅ Technical Management: Resolution of graphic bugs, checkout errors, or issues with Shopify themes.
- ✅ App Configuration: Installation and setup of new applications to improve sales (upsell, reviews, marketing).
- ✅ Updates & Security: Periodic check of the correct functioning of all payment and shipping flows.
- ✅ Conversion Optimization: Analysis of user behavior and small modifications to increase the conversion rate (CRO).
Note: Monthly packages do not include Shopify subscription costs or any paid third-party apps. Interventions exceeding the hours provided by the package will be quoted separately.
Match this service
FAQs
What happens if I have a technical emergency on the site?
We are ready to act. Thanks to our support service, you have a direct line to us: just report the problem and our technical team will get to work as quickly as possible to restore the store to proper working order.
Can I request small graphic changes every month?
Certainly. The service also includes interventions to improve your store's appearance, such as moving a button, changing a banner, or adjusting a font, without having to request a separate quote each time.
Are App updates included?
Yes. Shopify Apps are often updated or conflict with each other. We monitor that everything continues to run correctly and intervene if an update creates problems with the site's speed or graphics.
Does the service also cover legal and tax aspects (GDPR, VAT number)?
Yes, we take care of keeping your checkout compliant with Italian laws, correctly managing fields for the VAT number, Tax Code, and compliance with cookies and privacy, so you don't risk penalties.
Is there a limit to the requests I can make?
This service is designed for routine maintenance and continuous technical support. For large projects or complete store overhauls, we will assess together whether they are included in the package or require an extra intervention, but for daily management, you are 100% covered.
Shopify Support and Maintenance Service
Regular price
€99,00
Regular price
€99,00
Sale price
Unit price
per
