Assistance
EU Return Button Customization Service (Shopify & PrestaShop)
EU Return Button Customization Service (Shopify & PrestaShop)
Regular price
€350,00
Regular price
€350,00
Sale price
Unit price
per
Shipping calculated at check out.
In stock
- Risposta presa in carico ticket: 1 hour
- Intervention and resolution: 24/48 hours
- Ticket opening methods: email, WhatsApp or Reserved Area
Always healthy
Always healthy
We take care of the daily maintenance of your website: we fix bugs, update functions, and ensure everything runs smoothly. In essence, we resolve small and large technical glitches before they can ruin your customers' experience.
Assistance without borders
Assistance without borders
If you sell abroad or want to start doing so, we help you keep all settings for international markets active and correct. We handle issues with currencies, shipping, and languages for you, making your store reliable worldwide.
You sell, we'll take care of the rest
You sell, we'll take care of the rest
It's a "worry-free" service: you don't have to learn how to program or configure complicated technical aspects. You delegate the technical management of Shopify to us and sleep soundly, knowing that there's a team of experts ready to act on your every request.
Agenzia Partner
Shopifacile è Shopify Partner ufficiale
Esperti in migrazioni da Prestashop, Magento e WooCommerce. Progettiamo il tuo successo su Shopify.
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Service Description
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Avoid penalties, legal disputes, and an uncontrolled accumulation of complaints. With our turnkey regulatory compliance service, the Shopifacile technical team will bring your e-commerce into full legal compliance before the deadline.
What we specifically do on your store:🛠️ On PrestaShop
- Purchase, installation, and configuration of a dedicated professional module that automates the entire two-step guided return procedure, ensuring the evidentiary tracking required by authorities.
- Technical and editorial review of the "Terms and Conditions of Sale" section and the withdrawal policy to perfectly align it with the new legal provisions of June 19.
🛍️ On Shopify
- Adaptation and optimization of the native "Self-serve returns" functionality within your ecosystem, mapping the correct flows and graphical theme parameters to ensure regulatory compliance.
- Complete review and update of the legal section of the "Terms and Conditions" related to return policies, protecting you from any civil vulnerability.
The service always includes:
Pre-release functional testing to verify the correct generation and instant sending of the automatic return receipt on a durable medium (email) to the consumer, ensuring maximum transparency and compliance with the Consumer Code.
🚀 Entrust your business's compliance to the experts. Select your platform, purchase the service, and one of our technicians will contact you within 24 hours to begin the intervention.
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FAQs
What happens if I have a technical emergency on the site?
We are ready to act. Thanks to our support service, you have a direct line to us: just report the problem and our technical team will get to work as quickly as possible to restore the store to proper working order.
Can I request small graphic changes every month?
Certainly. The service also includes interventions to improve your store's appearance, such as moving a button, changing a banner, or adjusting a font, without having to request a separate quote each time.
Are App updates included?
Yes. Shopify Apps are often updated or conflict with each other. We monitor that everything continues to run correctly and intervene if an update creates problems with the site's speed or graphics.
Does the service also cover legal and tax aspects (GDPR, VAT number)?
Yes, we take care of keeping your checkout compliant with Italian laws, correctly managing fields for the VAT number, Tax Code, and compliance with cookies and privacy, so you don't risk penalties.
Is there a limit to the requests I can make?
This service is designed for routine maintenance and continuous technical support. For large projects or complete store overhauls, we will assess together whether they are included in the package or require an extra intervention, but for daily management, you are 100% covered.